bd18's Privacy Policy
Your personal information is completely safe with us — learn how bd18 collects, uses, and protects your data.
Last Updated: January 1, 2026
Introduction and Scope
bd18 ("Platform", "we", "us") is a trusted online gaming platform in Bangladesh. This privacy policy reflects our commitment to protecting the privacy of your personal information. This policy applies to you when you visit the website https://bd18.cam, create an account, or use any of our services.
In this privacy policy we have described in detail what types of information we collect, how it is used, how long it is retained, and what rights you have over your information. By using our services, you will be considered to have accepted the terms of this privacy policy.
bd18 believes that your personal information belongs to you. That is why we collect only the information that is necessary and store it under strict security standards. Your data is fully secured using SSL encryption and modern data protection technology.
This policy was last updated on January 1, 2026. In the event of any significant changes, we will notify you at your registered email address.
Information Collection
To provide proper services on the bd18 platform, we collect the following types of information:
2.1 Registration Information
Information you provide when creating an account includes:
- Full name and date of birth
- Email address and mobile number
- Address in Bangladesh
- Documents required for identity verification (copy of national ID card or passport)
- Details of preferred payment method (bKash, Nagad, Rocket, or bank details)
2.2 Transaction Information
To ensure the security and validity of your financial transactions, we collect:
- Deposit and withdrawal amounts and dates
- Payment method details (full account numbers are not stored)
- Transaction reference numbers and status
- Bonus and promotion usage history
2.3 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we record:
- Game session duration and betting history
- Favorite games and game categories
- Win and loss history
- Account login and logout times
2.4 Technical Information
Information collected automatically for security and service improvement:
- IP address and device type
- Browser type and version
- Operating system
- Page visit date, time, and duration
- Referral URL (the link you came from)
Purpose of Data Use
Collected information is used only for the specific purposes listed below. Under no circumstances is your information sold to third parties for commercial purposes.
3.1 Service Delivery and Operations
- Completing the account registration and verification process
- Ensuring secure login and account access
- Processing deposit and withdrawal transactions
- Applying bonuses, promotions, and free bets
- Providing VIP program benefits
3.2 Security and Compliance
- Account protection and fraud prevention
- Compliance with anti-money laundering (AML) guidelines
- User age verification (for members aged 21+ only)
- Detection and prevention of suspicious activity
3.3 Customer Support
- Providing 24/7 assistance via live chat
- Responding to account-related inquiries
- Resolving technical issues
- Notifying users about important service updates
3.4 Service Improvement
- Improving platform functionality and usability
- Personalizing the gaming experience
- Identifying and fixing technical errors
- Testing new games and features
3.5 Responsible Gaming
bd18 is always committed to promoting responsible gaming. By analyzing data on your gaming behavior, we identify potentially problematic gaming patterns and offer assistance when needed. The use of data for this purpose is entirely in the interest of your protection.
Cookies and Tracking
The bd18 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
4.1 Essential Cookies
These cookies are essential for the proper functioning of the platform. Without them, it is not possible to maintain login sessions, submit forms, or keep security features active. These cookies cannot be disabled as they are a fundamental part of the service.
4.2 Analytical Cookies
These cookies help us understand how users interact with the site. Anonymous data about page views, session duration, and features used is collected. Through this, we continuously improve the user experience.
4.3 Functional Cookies
These cookies remember your preferences — such as your preferred game category, session settings, and interface preferences. They make each of your visits more personalized and convenient.
4.4 Cookie Controls
You can control or delete cookies at any time through your browser settings. However, doing so may limit some functionality of the site. Disabling essential cookies may affect login and payment-related services.
Sharing Information with Third Parties
bd18 never sells your personal information. However, in limited circumstances we may share certain information with trusted third parties:
- Payment processors: Minimum information necessary to carry out transactions via bKash, Nagad, Rocket, and bank transfers.
- Identity verification services: Trusted verification providers to complete the KYC (Know Your Customer) process.
- Technology service providers: Contracted entities for site infrastructure, hosting, and security services — they may not use your information for their own purposes.
- Legal obligations: Providing necessary information in response to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities.
- Fraud prevention: Exchanging information with relevant authorities to assist in detecting cybercrime.
Your information is not shared with third parties for any reason other than the cases above. We have data protection agreements with all third parties to keep your information secure.
Data Protection and Security
bd18 applies the highest industry-standard technical and organizational measures to protect your personal information. Our security infrastructure includes:
6.1 Technical Safeguards
- SSL/TLS encryption: All data transmission between your browser and our servers is secured with 256-bit SSL encryption.
- Encrypted databases: All sensitive information stored is protected with advanced encryption algorithms.
- Firewall and anti-intrusion systems: Active security layers to prevent unauthorized access.
- Two-factor authentication (2FA): The option to add an extra layer of security to your account.
- Regular security audits: Periodic cybersecurity reviews conducted by third-party experts.
6.2 Organizational Safeguards
- Only authorized staff may access your information for specific, justified purposes.
- All staff are trained in data protection and required to take a confidentiality oath.
- An incident response plan is in place to respond quickly in the event of a data breach.
However, no technology on the internet is completely free of flaws. Even with our best efforts, we cannot guarantee 100% security. It is your responsibility to keep your account password confidential and to contact us immediately if you notice any suspicious activity.
Data Retention Period
bd18 retains your personal information only for as long as necessary. The factors that determine the retention period are:
- Active accounts: All information is retained for as long as the account remains active.
- Transaction records: Transaction data is retained for a minimum of 5 years in accordance with financial regulatory rules.
- After account closure: Following the account closure date, certain information is retained for a defined period in accordance with legal obligations.
- Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted when their set expiry period ends.
- Marketing Information: If you withdraw your consent, marketing communications will stop immediately.
Once the required retention period ends, data is securely and permanently deleted or anonymised in a way that no individual can be identified from it.
User Rights
You have the following rights over your personal data. Contact us to exercise any of these rights:
8.1 Right to Access
You can find out at any time what information we hold about you and what it is used for. We will provide the information within 30 working days of your request.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you can request a correction. Some information can be edited directly from the profile section of your account.
8.3 Right to Erasure
In certain circumstances you can request that your personal data be deleted. However, where legal obligations or legitimate interests apply, this request may not be fulfillable in full or in part.
8.4 Right to Restrict Processing
You can request that the processing of your data be restricted for specific reasons, such as during a dispute over the accuracy of the data.
8.5 Right to Data Portability
You can request a structured copy of the data you have provided, which will be supplied in a commonly used, machine-readable format.
8.6 Withdrawal of Marketing Consent
Consent given for promotional communications can be withdrawn at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.
To exercise any of the rights above, email us at [email protected] or contact us via live chat.
Protection of Minors
bd18 is strictly for people aged 21 and above. We do not knowingly collect or process personal data of anyone under the age of 21.
Age verification is a mandatory step in the registration process. If a user is identified as being under 21, their account will be closed immediately and any data collected will be deleted after fulfilling legal requirements.
If you believe that a minor has registered on our platform, please notify us immediately at [email protected]. We will take prompt action.
Policy Changes
bd18 reserves the right to update this privacy policy as needed. Depending on the nature of the changes, we will notify you in the following ways:
- Major changes: A notice will be sent to your registered email address and a prominent banner will be displayed on the site.
- Minor changes: The "Last Updated" date at the top of this page will be changed.
Continuing to use the service after changes have been made will be taken as your acceptance of the updated policy. If you do not agree with the new policy, you may request that your account be closed.
Previous versions of the policy are available on request. Contact [email protected] for a previous version.
Contact & Complaints
If you have any questions, concerns or complaints about this privacy policy, please contact our data protection team. We take every request seriously and will do our best to respond as soon as possible.
Contact Details
If your complaint is not resolved to your satisfaction by us, you have the right to lodge a complaint with the relevant data protection authority.
Thank you for reading this privacy policy carefully. bd18 is always committed to protecting your privacy. Stay safe and enjoy.